Join the Muslim Hands team

International Support Unit (ISU) Finance and Services Coordinator

Vacancy Reference
Position Title
International Support Unit (ISU) Finance and Services Coordinator
12-Months Fixed-Term Contract (with a 6-Month Probationary Period, Extendable)
35 hours per week
Based at
Nottingham, UK
£27,000 – £32,000 (depending on experience)

The International Support Unit (ISU) support the development of Muslim Hands partner offices in the areas of fundraising and communication, programme management, administration and finance. At the outset, the unit will focus on the following countries: Canada, France, South Africa and the United Kingdom (this list is non-exhaustive). 

Job application:

Application Process & Closing Date: Send an up-to-date CV and supporting Covering Letter by email by no later than 7th February 2020.

Interviews: As and when suitable candidates are identified.

Start: ASAP thereafter.


  • Strong applicants may be contacted sooner, ahead of the closing date, to hold a Skype interview with Muslim Hands; therefore, please include your Skype ID in your application.
  • Muslim Hands reserves the right to end the application procedure early should the right candidate be found ahead of the closing date.
  • Unfortunately, we are only able to contact successful candidates, so if you have not heard from us by the closure date your application will have been unsuccessful.
Job Posted
Deadline for Applications

Position Summary

Key Responsibilities (Finance):

  • Provide direction and support to the partner offices to develop and implement a financial strategy in line with their organisational strategic aims.
  • Work with international partner offices to develop and implement the organisation’s annual budgetary planning. Ensure effective models and tools to enable planning and budget management at all levels.
  • Oversee the preparation of the partner offices’ annual budget, monthly management accounts and annual financial accounts.
  • Support senior management in creating strategic financial plans for the future through an analysis of the business climate and market trends.
  • Ensure that financial policies and practices are in line in statutory regulations and legislation in their respective countries in the partner offices.
  • To develop, implement and maintain the operation of financial controls, standards and systems in the partner offices.
  • Facilitate day-to-day operations, including tracking financial data, invoicing, payroll, bank statements, and reviews completed monthly bank reconciliations.
  • Support the producing and monitoring of the departmental and annual budget. Review cash flow, accounts and other financial transactions for each department within the partner offices.
  • Review, develop and maintain internal accounting controls and procedures and advise staff on internal controls and accounting policies and procedures in the partner offices.
  • Organise monthly budget review meeting and prepare official reports on a monthly, quarterly and annual basis to present to Director of International Support Unit, Management and Board of Trustees in the partner offices.
  • Organise and lead monthly meetings regarding financial performance in the partner offices and ensure all budgets are confirmed and accurate for quarterly presentations to the Management for future decision-making.
  • Lead financial training for budget holders to enable them to fulfil their responsibilities concerning financial management.
  • Support managers in the partner offices by critically analysing projects budgets and financial proposals.
  • Oversee both internal monitoring and evaluation processes, and the external auditing process. Carry out internal checks and audits as needed.
  • Assist the Director/Board in preparing and ensuring annual accounts (all MH internationally-registered entities) are instructed.

Key Responsibilities (Programme Financial Management):

  • Support Muslim Hands partner offices to produce programme financial reports at regular intervals (monthly, quarterly and annually).
  • Oversee the preparation of project budgets and costings as well as project-based accounts.
  • Support international offices to develop and implement the programme annual budget, to ensure it is in line with the organisation’s financial procedures to deliver projects.
  • Support international offices' financial transactions to and by MH partners, in accordance with MOU and programme funding agreement.
  • Support international offices in presenting financial reports to the Director, Senior Management and Board of Trustees on a monthly, quarterly and annual basis.

Key Responsibilities (Finance Human Resources):

  • Review, revise and ensure that HR processes and procedures are appropriate within finance teams.
  • Support the partner offices to effectively recruit, induct, train and manage staff in the relevant department.
  • Provide regular feedback, training and support throughout the year to create a capable and highly motivated workforce in the partner offices.

General Responsibilities

  • To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
  • To support fundraising activities from time to time, including committing to partake in approximately five live TV Appeals during our peak periods
  • To undertake any reasonable responsibilities as required by your Line Manager
  • To promote and adhere to all Muslim Hands policies, procedures and professional practices
  • NB: This job description is illustrative and non-exhaustive in scope. The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time, to reflect the changing needs of the organisation.

Essential Requirements:

  • Ability to demonstrate current eligibility to work within the United Kingdom
  • Ability to provide a valid DBS certificate (issued within the last year) when requested by Muslim Hands; OR Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role
  • Ability to travel internationally frequently, to partner offices in Canada, France and South Africa
  • Minimum Bachelor degree-level qualification in a relevant discipline
  • 3+ years of relevant work experience (including project management experience, as well as experience which developed the skills listed below)
  • Excellent communication skills
  • A high degree of flexibility and adaptability to respond to changing needs and issues
  • Excellent organisational skills
  • Working knowledge of international development/humanitarian issues
  • Analytical, problem-solving skills
  • Ability to implement effective monthly reporting
  • High level of computer literacy, especially in Microsoft Office
  • Ability to work effectively both as a part of a team and independently

Desirable Qualities/Skills:

  • Multi-linguistic skills
  • Knowledge of charity sector work, and familiarity with local, national and international charity work
  • Familiarity with current international standards and best practices for INGOs / humanitarian relief and development agencies

About Muslim Hands

Muslim Hands is a UK-based international relief organisation working in over 40 countries worldwide. The Head Office is in Nottingham and the fundraising team is in Limehouse, London; occasional travel will be required between the two locations, as well as to our partner offices in Canada, France and South Africa. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of change, as we have ambitious plans to grow our activities in 2020.

How To Apply

Application is by CV and covering letter by email to or by hard copy to our address.

Apply Now

Muslim Hands UK

Established in 1993, Muslim Hands is an aid agency and NGO helping those affected by poverty, conflict and natural disaster in over 20 countries worldwide.