Join the Muslim Hands team

Human Resources Assistant

Vacancy Reference
Position Title
Human Resources Assistant
12-Months' Fixed Term (renewable / extendable) with 6-month probationary period
Up to 21 hours per week, negotiable
Based at
Nottingham, UK
Up to £21,000 pro rata (dependant on experience)

Muslim Hands UK is seeking an enthusiastic, dynamic and passionate individual to support our HR Services. You will work cooperatively and collaboratively as part of the HR team, being integral in the provision of the required support and direct assistance with all aspects of the day-to-day running of the department. The HR Assistant shall progressively take ownership of a variety of operational activities whilst ensuring all administrational expectations of the HR department are met to (and maintained at) a high standard.

Application Process: Send an introductory email telling us why you are suitable for the role along with your CV, including the above reference number.

Closing Date: 12th February 2022

Interviews: As and when suitable candidates are identified

Start: ASAP thereafter


  • Strong applicants may be contacted sooner, ahead of the closing date, to hold an online interview with Muslim Hands. Therefore, please familiarise yourself with Zoom, Team Link, MS Teams and Skype.
  • Muslim Hands reserves the right to end the application procedure early should the right candidate be found ahead of the closing date.
  • Unfortunately, we will only be able to contact successful candidates, so if you have not heard from us by the closing date, your application will have been unsuccessful.
Job Posted
Deadline for Applications

Position Summary

Main Responsibilities:

  • To develop relationships with and assist staff at all levels within the organisation by providing a comprehensive HR service, dealing with general HR enquiries face to face, by email, by telephone or by other approved means; including regularly representing the HR Department at other Muslim Hands’ sites in order to provide the same
  • To support with the delivery and attainment of the key performance indicators of the HR Department, aiming to achieve over and beyond the department’s expectations at every opportunity
  • To champion operational effectiveness of the HR Department and ensure the responsibilities of the post are conducted in a way that reflects the standards, vision and values of the organisation
  • To proactively support with the full life cycle of all staff recruited, from drafting / adding adverts, managing recruitment campaigns, adding new starters to our HR systems, induction, probation, absence management, variations of contracts, leavers to providing after-care
  • To effectively manage the ‘HR Inbox’ resolving queries and escalating/forwarding concerns to the HR Manager for effective decision making and resolution
  • To effectively and efficiently maintain the HR database(s) to ensure all staff records are comprehensively and accurately kept up to date and compliant with current UK legislation
  • To proactively promote excellence in regard to all Muslim Hands’ Values, Policies, Procedures and Processes including but not limited to Personnel Expectations, Safeguarding, Health and Safety and Well-being

Person Specification - Essential:

  • At least 2 years' experience in similar role dealing with HR administration
  • Good numeracy skills and competent in the use of Microsoft Excel functions
  • Excellent written and verbal communication skills with strong diligence
  • Strong IT skills, Microsoft Office and competent in the use of IT systems including HR databases
  • Confident and professional attitude in the provision of people support services
  • Excellent interpersonal skills with the ability to build trusted relationships with stakeholders at all levels
  • Adept to handling difficult personnel matters
  • Excellent telephone manner and attitude to customer service
  • Reliable, flexible and willing to work smart and to learn new skills
  • Self-motivated and able to work on own initiative with a positive 'can do’ mentality
  • Resilient and able to work calmly during times of pressure and meet deadlines and targets effectively
  • Pro-active and an excellent collaborator

Person Specification - Desirable:

  • CIPD Level 5 qualified or NQF Level 6 qualified within a similar discipline
  • Competent understanding of UK Employment Law
  • Leading organisational personnel development and CPD
  • [Lead] Investigation Officer experience in dealing with disputes at work
  • Experience of leading or influencing change including the development of a HR Strategy
  • Understanding of regulatory bodies that govern UK Charities

Other Requirements:

  • Must be able to demonstrate current eligibility to work within the United Kingdom
  • Must be able to provide a valid DBS certificate (issued within the last year) when requested by Muslim Hands; OR Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role

General Expectations:

  • To undertake all tasks and duties in an effective, efficient, transparent and wholly accountable manner
  • To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
  • To support fundraising activities from time to time, including committing to partake in approximately five live TV Appeals during our peak periods
  • To undertake any reasonable responsibilities as required by your Line Manager
  • To promote and adhere to all Muslim Hands policies, procedures and professional practices
  • NB: This job description is illustrative and non-exhaustive in scope. The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time, to reflect the changing needs of the organisation.

About Muslim Hands

Muslim Hands is a faith-based international relief organisation, based in the UK and working in over 40 countries worldwide. The Head Office is in Nottingham and we have a fundraising team in Whitechapel, London. There will be occasional travel between the two locations.

How To Apply

Application is by CV and covering letter by email to or by hard copy to our address.

Apply Now

Muslim Hands UK

Established in 1993, Muslim Hands is an aid agency and NGO helping those affected by poverty, conflict and natural disaster in over 20 countries worldwide.