About Us | Muslim Hands UK

About Muslim Hands UK

30 years of helping those in need

  • Formed in 1993 in Nottingham, UK

  • Sponsored over 50,000 orphans

  • Raised over £200million

  • Provided over 2.5million people with clean water

Our 30 year history 

In 1993, a community in Nottingham, moved by the devastation of the Bosnian war, sprang into action. A small group of volunteers began collecting money, clothes and medicine for the people of Bosnia.

Muslim Hands, an international aid agency and NGO, grew from this grass roots movement and since these first efforts, we have responded to countless more emergencies, as well as establishing long term projects such as schools, healthcare clinics and livelihood programmes worldwide.

We are working in over 30 countries around the world. By working closely with our partners and offices on the ground, we are able to distribute aid in an effective, efficient, transparent and wholly accountable manner and to make a lasting difference to the communities we work with.

Dedicated to tackling the root causes of poverty around the world, Muslim Hands is passionate about working beyond the provision of immediate relief, towards supporting communities over the long-term.

FAQs

Your questions, answered.

Help

Through your hands

Inspired by the values of our faith, Muslim Hands is working towards tackling the root causes of poverty and creating a fairer world for everyone. We believe that every human being has the right to an education, access to clean water and food and the means to support themselves, their family and their community. This is why Muslim Hands strives to empower people for the long-term, rather than just providing immediate relief.

We approach each situation on a case by case basis, with a view to finding appropriate and sustainable solutions. Our projects have already made a huge impact, showing how our donors can make a real difference.

At Muslim Hands we provide an impartial, efficient and wholly transparent service that ensures your donations reach the people that really need them.

Where We Work

Together with local partners and country offices, we’re working in the world’s poorest countries to tackle the root causes of poverty and respond in emergencies, disasters and conflicts.

Frequently Asked Questions

How can I donate to Muslim Hands today?

The easiest way to donate is through our website. Simply add a donation to your basket and checkout using Apple Pay, Google Pay, credit or debit card or via direct bank transfer. If you'd prefer to donate by phone, simply give us a call on 0115 911 7222.

How can I opt out of communications?

You can email us at mail@muslimhands.org.uk, stating which marketing preferences you would like to opt out of. Alternatively, you can call us on 01159117222, and our team will be able to assist you, in sha Allah.

Can I choose the date that my Direct Debit is taken?

Direct debits are collected on either the 6th or the 21st of each month, and unfortunately, these dates cannot be changed. However, if you would prefer a different payment date, we can arrange this using your card details instead of a direct debit. Please let us know if you'd like an alternative date and we will be happy to arrange it, in sha Allah.

What is your donation policy?

Our donation policy is 90%. This means that 90% of your donation will go towards your chosen cause and 10% is contributed to further fundraising. Admin costs are covered by Gift Aid, which also contributes to our 'Where Most Needed' fund.

Please feel free to read more about our donation policy and how your donations are used here.

How can I opt in/out of Gift Aid?

To opt in or out of Gift Aid, simply give us a call on 0115 911 7222, or email us at mail@muslimhands.org.uk, and a member of our team will be happy to update your preferences.

Can I request a donation statement for my donations?

To request a donation statement, please call us on 0115 911 7222, or email us at mail@muslimhands.org.uk, specifying what period you would like the statement for, and a member of our team will be happy to arrange this for you, in sha Allah.

Can I make a bank transfer?

You can donate via bank transfer using the following details:

Natwest Bank

Account Name: Muslim Hands

Sort Code: 60-11-33

Account Number: 22820000

(For international transfers):

IBAN: GB32 NWBK 6011 3322 8200 00

BIC: NWBK GB 2L

Swift Code: NWBKGB2L

After you make the transfer, please email the following details to mail@muslimhands.org.uk:

Date and time of transfer. Donation amount and type (Sadaqah/Zakat). Reference (please include Supporter ID [if known]). Your chosen project.

Can you calculate how much Zakat I owe?

Trying to work out how much Zakat to pay? Use our handy Zakat Calculator in sha Allah

If you have any further questions regarding Zakat, we recommend contacting your local mosque for additional guidance.