Give the gift of water

Yes, we provide a feedback report that includes images of the well, details of its construction and information about the beneficiaries. If you would also like video footage, simply let us know—videos are available upon request.

In most cases, this is a viable option unless our team on the ground identifies an issue during the assessment stage, in which case, they would let us know.

We focus our projects in designated regions at scheduled times to ensure quality and efficiency. If your requested location falls within our current project area, we can accommodate your request. If it falls outside our active project zone, we are, unfortunately, unable to build there at this time.

The lifespan of a well depends on its type and the local conditions, but on average:

• Water Pumps last 10 years or more
• Dig-A-Wells last 25 years or more
• Community Wells last 35 years or more

Regular maintenance and proper use can also help extend these timeframes.

Each community elects a caretaker who is trained by Muslim Hands in basic maintenance and repairs. If an issue arises that the caretaker cannot resolve, they can contact our team directly to request further assistance.

Yes, in most countries we can provide the exact coordinates of your well. However, in some countries—such as Pakistan—government regulations prevent us from sharing coordinates, specifically. In these cases, detailed location information can be provided.

This will depend on the type of well chosen, but the typical timelines are as follows:

• Tube Well - nine months

• Dig-A-Well - one year

• Community Well - one year

In many cases, wells are completed much sooner than the above estimates, but may vary depending on local conditions and resources.

Yes, you can donate and request a certificate through Great Charity Gifts, where you can choose from a variety of templates and even add a custom message! We can print and post the certificate to any address you choose, or provide a digital copy that can be emailed directly.

Yes, every well we build includes a plaque. Please note that the message on the plaque is limited to 30 characters, including spaces.

Yes, plaques can be requested in any language. Please note that the message is still limited to 30 characters, including spaces.

Yes, you are very welcome to visit. Location details will be included in the feedback report. Please contact us to arrange your visit, and we will provide all the necessary information.

Our team on the ground conducts thorough checks both before and after the completion of each well. Before construction begins, we survey the area to ensure it is suitable, measure depth, and assess other important factors. Once the survey is complete, we proceed with construction.

We provide training in basic maintenance and repair to a locally elected team. If they are unable to fix the issue, our team is readily available to help.

We do not currently provide step-by-step updates. While we plan to implement this in the future, at present we provide updates only once construction has been completed.